We Solve One Problem
Australian physiotherapy clinics lose thousands in revenue every month from missed after-hours calls. Your staff waste time on phones instead of patient care and growing your business. IrisFlow solves both problems—never miss another booking, and free your team for what matters.
Why I Built This
I've spent years trying to book physio appointments. The experience is almost always the same: excessive wait times, being put on hold, or just not being able to talk to anyone at all. Some clinics don't even have a receptionist.
And when you're on the move—driving between jobs, picking up kids, in the middle of your day—you can't sit there clicking through an automated booking system. You just want to call someone and get it sorted.
My mate worked as a receptionist at a physio clinic before he qualified as a physio himself. His take? He could have been doing something far more valuable for the business than answering phones all day. The admin staff were the same—drowning in calls when they could have been following up with past patients or finding new ones.
That's why I built IrisFlow specifically for Australian physios. Not a generic overseas solution. Not a one-size-fits-all "healthcare" tool. A purpose-built AI receptionist that frees your team to grow your business while every call still gets answered.
We're based in Australia. We built this because we understand the problem from both sides.
— Adam, Founder
The Real Cost of Missed Calls
Every voicemail is a patient who couldn't book. Every after-hours call that goes unanswered is revenue walking out the door. Most clinics lose 15-30% of potential bookings simply because no one answers the phone.
Hiring staff for after-hours coverage is expensive. Training them takes time. Managing schedules is a headache. And they still need breaks, holidays, and sick days.
IrisFlow: The Solution That Actually Works
Fast Setup
10 minutes to go live. Connect your Cliniko account, configure your clinic details, and start taking bookings today. No lengthy onboarding, no technical knowledge required.
It Just Works
Zero double bookings guaranteed. Real-time Cliniko integration with intelligent conflict detection. If a slot's taken, the AI offers the next available time automatically.
No Effort Required
No staff to hire or train. Your AI receptionist never sleeps, never calls in sick, never needs a break. Works 24/7 for less than 2 days of admin wages per month.
More Revenue, Same Day
Capture every booking opportunity. Turn 3am voicemails into confirmed appointments. Every call answered is potential revenue captured, not lost.
Built for Australian Physiotherapy Clinics
IrisFlow is designed specifically for physiotherapy practices using Cliniko in Australia. Pre-configured to understand your appointment types, booking workflows, and practice operations. Works seamlessly from day one.
Integrations
Built for Australian healthcare professionals