Terms of Service

Last updated: 9 December 2025

Agreement to Terms

By accessing or using IrisFlow, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

Service Description

IrisFlow provides an AI-powered receptionist service that integrates with Cliniko to handle phone calls and book appointments for Australian healthcare practices.

Subscription and Billing

  • Service is billed at $199.99/month for unlimited calls and bookings
  • 14-day free trial is provided for new customers
  • You may cancel your subscription at any time from your dashboard
  • No refunds are provided for partial months

Acceptable Use

You agree to use IrisFlow only for lawful purposes and in accordance with these Terms. You must not:

  • Use the service for any fraudulent or illegal purpose
  • Attempt to access or interfere with our systems
  • Share your account credentials with unauthorized parties

Limitation of Liability

IrisFlow is provided "as is" without warranties of any kind. We are not liable for any missed bookings, technical issues, or damages arising from use of the service.

Contact Us

If you have questions about these Terms, please contact us at legal@irisflow.io