Your Perfect Receptionist.Without the Payroll.
Everything a front desk does—answering calls, booking appointments, managing schedules—without hiring, training, or managing staff.
24/7 Availability
Never miss a call again. Your AI receptionist answers instantly, day or night, weekend or holiday.
- Instant pickup on every call
- No after-hours voicemails
- Capture every booking opportunity
Direct Cliniko Integration
Bookings appear in Cliniko immediately. Real-time schedule checking means zero double bookings.
- Instant synchronization
- Intelligent conflict detection
- Calendar always up to date
Setup in 10 Minutes
Connect Cliniko, configure your details, and you're live. No technical knowledge required.
- Works with existing setup
- Taking bookings same day
- No staff training required
Everything You Need
Call Handling
Handle Multiple Simultaneous Calls
No busy signals during peak hours. Handle rush periods without breaking a sweat.
After-Hours Call Capture
Turn midnight inquiries into confirmed appointments while you sleep.
Natural AI Conversations
Human-like interactions that feel natural, not robotic scripts that frustrate callers.
Instant Call Pickup
Zero hold times. Every call answered immediately, no matter how busy you are.
Scheduling & Integration
Real-Time Cliniko Sync
Bookings appear instantly in your calendar. No manual data entry required.
Intelligent Conflict Detection
Zero double bookings guaranteed. If a slot's taken, alternatives are offered automatically.
Fair Practitioner Distribution
Automatic workload balancing ensures even distribution across your team.
Appointment Type Recognition
Handles initial assessments, follow-ups, and practitioner specialties intelligently.
Patient Experience
Custom Knowledge Base
Train with your FAQs, pricing, and policies. Answers patient questions accurately every time.
Consistent Service Quality
Same excellent experience on every call, whether it's 9am or 9pm.
Professional Call Handling
Callers feel heard and helped, not like they're talking to a machine.
Business Benefits
Real-Time Dashboard
See every call, booking, and conversation. Full transcripts and analytics.
Free Your Admin Staff
Let the AI handle calls so your team can focus on patient follow-ups, retention, and growing your practice.
Australian Local Support
Built by Australians who understand physio clinic operations and Cliniko workflows.
The Numbers Make Sense
Phone handling time
~2.5 hrs/day
Average for a busy clinic
Monthly phone handling cost
A$1,400+
Based on A$28/hr admin rate
IrisFlow
A$299.99/mo
24/7 coverage, unlimited calls
Plus: Your admin team is freed to focus on patient follow-ups, retention calls, and activities that grow your practice.
Built for Australian Physiotherapy Clinics
Pre-configured for physiotherapy practices using Cliniko. Understands your appointment types, practitioner schedules, and booking workflow. Works seamlessly with your existing setup.
Integrations
Built for Australian healthcare professionals