Privacy Policy

Overview

IrisFlow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI receptionist service.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, clinic details)
• Cliniko API credentials (encrypted and stored securely)
• Call recordings and transcripts for quality and training purposes
• Usage data and analytics

How We Use Your Information

We use the information we collect to:

• Provide and improve our AI receptionist service
• Process appointments and bookings
• Communicate with you about your account
• Ensure service reliability and security

Data Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit, secure API key storage, and regular security audits.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@irisflow.io